Refund policy & cancellation

1: Cancellation/Return/Refund:

1.1. All payments are not refundable, please check the products properly then complete your order.If you decide to cancel your pre-order, you must notify us by phone within 24 hours of order confirmation and quote your order number / every detail of the potential order.

1.2. We may cancel a contract due to product unavailability, and price variance or for any other reason. We will notify you if this is the case and return any payment that you have made;

1.3. If the refund is not adjusted within 24 hours of initiating, you have to call us on 01920170413 (9am-7pm) to get further assistance.

1.4. In the unlikely event that our team delivers a wrong item, you have the right to reject the delivery of the wrong item before receiving and you shall be fully refunded for the missing item. If the delivery team can only do a partial delivery (a few items might be not available), we will inform you or propose a replacement for missing items. You have the right to refuse a partial order before delivery and get a refund.Section